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Service Department

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Service Department at Baton Rouge Harley-Davidson®

Please fill out our Service Appointment Form below, or call our Service Department at (225) 329-2962 to schedule an appointment.

Baton Rouge Harley-Davidson®’s Service Department staff is dedicated to “Providing the Highest Level of Service for your Harley-Davidson® motorcycle!”

WHY SERVICE YOUR BIKE WITH US?

Baton Rouge Harley-Davidson® has full-time service personnel devoted to meeting all your motorcycling needs and V-Twin visions! Whether it’s routine maintenance, a tire change or an electrical issue – we’ve got you covered. How about a Big-Bore kit for your Twin Cam 96®? Wide tire conversions, custom paint, and more! The only limit to what we can do is your imagination. Our team of dedicated factory-trained professionals has over 100 years of combined technical and customer service experience. Open 7 days a week, our state-of-the-art facility includes the latest “Harley-Davidson® Digital Technician II” for pinpoint diagnostics. We are a Power Commander Certified Tuning Center. We have technicians that are trained to tune H-D® Race Tuner, Power Commander (Baton Rouge Harley-Davidson® is a certified Dynojet tuning center) and have experience with many other aftermarket tuning devices.

Please fill out our Service Appointment Form below and we will try our best to schedule the servicing of your bike at your convenience. For technical assistance, to assemble a performance package, or to answer any questions, please call our Service Department at (225) 329-2962.

Want warranty information? Looking for the best motorcycle warranty plan? Check out Harley-Davidson®’s Extended Service Plan here.

To contact a service specialist directly: [email protected]

When you need service done right, and done now, don’t look any further than our fully trained staff of Service Writers and Technicians.

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Please don't hesitate to direct your service questions to us! Fill out the simple form below and our technicians will get back to you.

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    PARTS AND ACCESSORIES

    We use Genuine Harley-Davidson® parts and accessories. We have it all. Even those hard to find items. If we do not have it in stock, we will try to help you find it. Just ask!

    Everything from your heart’s (or your bike’s) desire in chrome accessories to stock and custom paint sets, hard and soft saddlebags, bike security as well as a large selection of Screamin’ Eagle® Performance Parts. We have everything to keep your bike looking good and running like a piece of Milwaukee Iron.

    Come in and meet our friendly, knowledgeable staff. You will be glad you did. Our qualified staff is always ready to assist in making sure you get the right parts, for the right bike, at the right price. Our highly trained staff of professionals not only know about the parts they are selling but also use them on their own bikes.

    Baton Rouge Harley-Davidson® and Hammond H-D® are Louisiana’s Premier Authorized LoJack Dealers for Sales & Installation on ALL” Brands of Motorcycles!

    The credibility of our Service Department is absolutely astounding. Specializing in stock and high-performance Harley-Davidson®, we are equipped to make your bike suitable for you and your taste. We have top factory-trained technicians on duty during all business hours.

    We honor all warranty work and favor any recalls. We accommodate any type of problem that may arise with your Harley-Davidson® motorcycle in an efficient, precise, and timely manner.

    SERVICE RECOMMENDATIONS AND DELIVERY

    Please call our Service Department at (225) 329-2962 to schedule your service work.

    NEED HELP?

    Call our service department at (225) 329-2962.

    What is the Repair Process?

    The process to repair damage to motorcycles can be lengthy. All of our H-D® parts are ordered directly from Harley-Davidson®, unless aftermarket parts are on the bike (in which case we will acquire the parts from the corresponding manufacturer). Depending on the make, color, and year of your motorcycle, it may take up to 10 weeks for painted parts to be delivered from the factory. It can take up to 48 hours for the estimate to be performed on your motorcycle. Once the estimate is complete, it is typically faxed to your insurance company (unless directed otherwise by the insurance adjuster). Also after the estimate is completed, a field adjuster from the insurance company comes out to verify any damage and approve repairs. When repairs have been approved, payment is issued by the insurance adjuster on the spot, or it is sent to the store (in some cases, you, the customer) a few days after the field adjuster has stopped by. We CAN NOT order parts until the insurance check has been received by our collision advisor. Payment made by the insurance company is less your deductible (if applicable). The deductible is not due until repairs are completed, and you are picking up the motorcycle to take home.

    So you have wrecked your motorcycle, now what?

    Have your bike brought into our service department here at Baton Rouge Harley-Davidson in Baton Rouge, LA for a collision estimate. As a trusted dealer, several of our mechanics have years of experience performing estimates and repairs on damaged motorcycles. Along with every estimate, the mechanic will perform a motorcycle inspection for FREE!

    As a full-service Harley-Davidson dealer, our department has one service writer, who handles all of the logistics when it comes to having your motorcycle repaired. We have established great working relationships with insurance companies such as Progressive, Geico, State Farm, Farmers/Foremost, All State, American Family, USAA, AIG, Sentry, and Country.

    Considering Upgrades?

    Did you know that you can have upgrades done to your motorcycle while it is at our service center in LA for damage repairs? Prior to us ordering parts for your motorcycle repairs, sit down with our collision advisor and discuss the changes you would like to make. Odds are that the insurance company has already paid for most of the parts and labor for your upgrades already! You can not make changes to the repairs to eliminate your deductible. See Baton Rouge Harley-Davidson for details.

    The credibility of our Service Department is absolutely astounding. Specializing in stock and high-performance Harley-Davidson, we are equipped to make your motorcycle suitable for you and your taste. We have top factory-trained technicians on duty during all business hours.

    We honor all warranty work and favor any recalls. We accommodate any type of problem that may arise with your Harley-Davidson motorcycle in an efficient, precise, and timely manner.

    BECOME PART OF THE HARLEY-DAVIDSON® FAMILY

    5853 Siegen Ln | Baton Rouge LA 70809
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    Baton Rouge Harley-Davidson 30.3965145, -91.0584799.